Shipping policy
Last updated: August 21, 2026
This Shipping Policy explains how shipping is handled for purchases made through Lotus & Legends and for cards, sealed products, collections, or other items submitted to Lotus & Legends for evaluation or sale.
Orders Shipped by Lotus & Legends
When products are available for purchase directly through lotusandlegends.com, available shipping methods, rates, and estimated delivery times will be displayed at checkout when applicable.
Orders are shipped to the address provided by the customer at checkout. Customers are responsible for confirming that their shipping information is complete and accurate before submitting an order.
Once an order has been transferred to the shipping carrier, delivery times may be affected by carrier delays, weather, service disruptions, holidays, or other circumstances outside the control of Lotus & Legends.
Tracking information will be provided when tracking is available for the selected shipping method.
If you believe an order has been lost, damaged, or incorrectly delivered, please contact us at contact@lotusandlegends.com so we can review the situation and determine the appropriate next steps.
Shipping Cards or Collections to Lotus & Legends
Do not ship cards, sealed products, collections, or other items to Lotus & Legends unless you have received shipping instructions from us.
After reviewing your seller submission, Lotus & Legends may provide you with instructions for sending your items to us for inspection and final evaluation.
Unless Lotus & Legends specifically provides a prepaid shipping label or agrees otherwise in writing, the seller is responsible for the cost of shipping items to Lotus & Legends.
Sellers are responsible for packaging their items securely and using appropriate protective materials. We strongly recommend using a shipping method that includes tracking. Insurance and signature confirmation are also recommended for valuable shipments.
Lotus & Legends is not responsible for loss or damage that occurs before a shipment is successfully delivered to us.
Inspection After Delivery
Any estimate, preliminary valuation, or potential offer provided before we physically receive an item is not a final purchase offer.
After a shipment arrives, Lotus & Legends may inspect the contents to verify the identity, quantity, authenticity, printing, version, finish, language, condition, and other characteristics of the submitted items.
If the items received differ from the information, photographs, card lists, or descriptions originally submitted, any previously discussed valuation or offer may be adjusted.
A final offer will be communicated after the applicable items have been reviewed.
If You Decline Our Final Offer
If a seller chooses not to accept a final offer after Lotus & Legends has received and evaluated the submitted items, the items may be returned to the seller.
Unless otherwise agreed in writing, the seller is responsible for the cost of return shipping.
Lotus & Legends will not intentionally dispose of, sell, or retain ownership of items solely because a seller declines an offer. Any additional procedures concerning abandoned or unclaimed property will be handled in accordance with our applicable terms and policies.
Incorrect or Incomplete Shipments
If a shipment appears to be missing items, contains items that were not included in the original submission, or otherwise differs materially from the seller's description, Lotus & Legends may contact the seller before completing the evaluation.
Please retain your shipping receipt and tracking information until the transaction is completed.
Shipping Addresses
Only send items to the shipping address specifically provided by Lotus & Legends.
Do not rely on an address found through a third-party website, search engine, marketplace profile, old correspondence, or other source.
Contact
For questions regarding shipping, seller submissions, or an existing shipment, contact:
Lotus & Legends
lotusandlegends.com